Privacy policy
PRIVACY POLICY volubilis-paris.com
Last updated on 04/10/2021.
PREAMBLE
This privacy policy informs you about how VOLUBILIS V.O. uses and protects the information you provide to us when you use this website accessible from the following URL: volubilis-paris.com (hereinafter referred to as the "Site").
Please note that this privacy policy may be amended or supplemented at any time by VOLUBILIS V.O., especially to comply with any legal or technological developments. In such a case, the date of the update will be clearly identified at the beginning of this policy. These modifications are binding on the user as soon as they have been informed of the publication of the updated privacy policy and have accepted it.
ARTICLE 1. PARTIES This privacy policy applies between the Site publisher, hereinafter referred to as the "Publisher," and any person accessing the Site, hereinafter referred to as the "User."
ARTICLE 2. DEFINITIONS "Site Content": any elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.
"Publisher": VOLUBILIS V.O., SASU acting as the publisher of the Site.
"User": any person accessing the Site.
"Site": website accessible at the URL volubilis-paris.com, as well as sub-sites, mirror sites, portals, and related URL variations.
ARTICLE 3. SCOPE This privacy policy applies to all Users. By clicking "I accept" when registering on the Site, you fully and unconditionally accept this policy. Likewise, by clicking "I accept" in the cookie information banner displayed on the Site, you confirm your acceptance while allowing you to customize the cookies that will or will not be applied to you. By doing so, you acknowledge that you have fully read and accepted them without restriction.
The User acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless the User provides evidence to the contrary, waives the right to challenge them in the event of a dispute.
Acceptance of this privacy policy implies that Users have the necessary legal capacity to do so or are at least 16 years old, or otherwise have the authorization of a guardian or curator if they are incapacitated, their legal representative if they are under 16 years old, or hold a mandate if they are acting on behalf of a legal entity.
ARTICLE 4. PERSONAL DATA In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the applicable national legislation, the Publisher provides you with the following information:
4.1. Identity of the data controller The controller for the collection and processing of data on the Site is VOLUBILIS V.O., SASU, with its registered office at 158, rue de Grenelle, 75007 Paris, FR 895 349 314.
4.2. Data collection by the Publisher 4.2.1. Collected data 4.2.1.1. Data collected during Site navigation During Site navigation, you consent to the Publisher collecting information relating to the content you view and click on, demographic data, the device used and its software environment, your location, and your connection data (timings, IP address, etc.).
4.2.1.2. Data collected when using the contact form or contact email address The use of the contact form or contact email address by the User requires the Publisher to collect the following personal data: name, first name, email address*, phone number.
Personal data followed by an asterisk (*) are mandatory for using the contact form. Users who do not wish to provide the required information for using the contact form will not be able to send a message to the Publisher directly from the Site.
4.2.1.3. Data collected during Site registration The use of the registration form by the User requires the Publisher to collect the following personal data: name*, first name*, postal address*, email address*, date of birth, phone number.
Personal data followed by an asterisk (*) are mandatory for Site registration. Users who do not wish to provide the required information for using the registration form will not be able to register directly from the Site.
4.2.1.4. Data collected when using the newsletter form When using the newsletter form, the Publisher may collect and process the following data: your email address.
4.2.2. Purposes of personal data collection The data collected during browsing is subject to automated processing for the following purposes:
- Verify the identity of individuals.
- Ensure and improve the security of services.
- Develop, operate, improve, provide, and manage the Site.
- Personalize and enhance the User's experience.
- Send information and contact individuals, including via email.
- Target advertising content.
- Prevent any unlawful or illegal activity.
- Enforce the terms and conditions of Site use.
The data collected when using the contact form or the contact email address is subject to automated processing for the following purposes:
- Verify the identity of individuals.
- Ensure and improve the security of services.
- Personalize and enhance the User's experience.
- Send information and contact individuals, including via email.
- Target advertising content.
- Prevent any unlawful or illegal activity.
The data collected during registration is subject to automated processing for the following purposes:
- Execute contractual obligations.
- Verify the identity of individuals.
- Ensure and improve the security of services.
- Develop, operate, improve, provide, and manage the Site.
- Personalize and enhance the User's experience.
- Send information and contact individuals, including via email.
- Prevent any unlawful or illegal activity.
- Enforce the terms and conditions of Site use.
The data collected when using the newsletter form is subject to automated processing for the following purpose:
- Send newsletters to the User.
4.2.3. Legal basis for processing The data collected during browsing is based on the Publisher's legitimate interest, which includes analyzing behaviors on the Site and improving its security and functionality. Some of this data, such as data derived from certain cookies, may have the legal basis of consent from individuals.
The data collected when using the contact form or contact email address is based on the consent of the individuals concerned.
The data collected during registration is based on a contractual relationship.
The data collected when using the newsletter form is based on the consent of the individuals concerned.
4.2.4. Recipients of the data The collected data can only be accessed by the management members of the Publisher, personnel responsible for order preparation, and personnel in charge of Site management. They are not made freely visible to any third party.
4.2.5. Duration of personal data retention The personal data collected during browsing is retained for a reasonable period necessary for the proper administration of the Site, up to a maximum of 12 months or until the withdrawal of consent by the individuals concerned.
The personal data collected when using the contact form or sending an email to the contact address is retained for a reasonable period necessary for the proper handling of the User's request, up to a maximum of 12 months.
The data collected during registration is retained for the duration of the contractual relationship between the Publisher and the User.
The data collected when using the newsletter form is retained until the withdrawal of consent by the individuals concerned.
At the end of each retention period, the Publisher will archive the data and retain it for the time during which its liability may be called into question. After this retention period, the Publisher commits to permanently delete the data of the individuals concerned.
4.2.6. Security and confidentiality of personal data Personal data is stored under secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and the applicable national legislation.
4.2.7. Minimization of personal data The Publisher may also collect and process any data voluntarily transmitted by a User, including through the free text field of the contact form.
The Publisher will guide Users as much as possible
4.3. Respect of Rights
You have the following rights regarding your personal data, which you can exercise by writing to us at our postal address or by sending an email to the following address: contact@volubilis-paris.com.
4.3.1. Right to information, access, and communication of data
You have the possibility to access the personal data concerning you.
Due to the obligation of security and confidentiality in the processing of personal data that falls to the Publisher, your request will only be processed if you provide proof of your identity, notably by providing a scanned copy of your valid identification document (in the case of a request by email) or a signed photocopy of your valid identification document (in the case of a written request), both accompanied by the mention "I certify that this copy is true to the original. Done on [date] at [place]," followed by your signature.
To assist you in your request, you will find a template letter prepared by the CNIL here.
4.3.2. Right to rectification, deletion, and right to be forgotten
You have the possibility to request the rectification, updating, locking, or erasure of your personal data that may be inaccurate, incorrect, incomplete, or outdated.
You can also establish general and specific directives regarding the fate of personal data after your death. If applicable, the heirs of a deceased person can request to take into account the death of their loved one and/or to carry out necessary updates.
To assist you in your request, you will find a template letter prepared by the CNIL here.
4.3.3. Right to object to data processing
You have the right to object to the processing of your personal data.
To do so, you should send an email to the following address: contact@volubilis-paris.com. In this email, you should specify the data you wish to have deleted and the reasons justifying this request, except in the case of commercial prospecting.
4.3.4. Right to data portability
You have the right to receive the personal data you have provided to us in a transferable, open, and readable format.
4.3.5. Right to restriction of processing
You have the right to request that the processing of your personal data by the Publisher be restricted. In this case, your data can only be stored and no longer used by the Publisher.
4.3.6. Withdrawal of consent
Your consent is necessary for the processing of your data by the Publisher. However, you can withdraw your consent at any time. This withdrawal will result in the deletion of your personal data.
However, services requiring the processing of your data by the Publisher will no longer be accessible.
4.3.7. Response time
The Publisher undertakes to respond to your request for access, rectification, opposition, or any other request for additional information within a reasonable period, not exceeding 1 month from the receipt of your request.
4.3.8. Complaint to the competent authority
If you believe that the Publisher is not fulfilling its obligations regarding your personal information, you can file a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can submit a request here.
4.4. Transfer of collected data
4.4.1. Transfer to partners
The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data you have provided to us. These providers may be located outside the European Union and have access to the data collected on the Site.
The Publisher has previously ensured that its providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use, and data protection, for example, through the U.S. Privacy Shield.
Article 5: Cookie Policy
Upon your first connection to the Publisher's Site, you are informed by a banner at the bottom of your screen that information about your browsing may be stored in files called "cookies." Our cookie usage policy allows you to better understand the provisions we implement regarding navigation on our Site. It informs you about all the cookies present on our Site, their purpose, and provides instructions on how to configure them.
5.1. Use of Trackers/Cookies
The Publisher of this Site may install a cookie or other tracker on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation on our website.
"Cookies" (or connection witnesses) are small text files of limited size that allow us to recognize your computer, tablet, or mobile device in order to personalize the services we offer.
To provide you with more information about the information cookies identify, below is a table listing the different types of cookies that may be used on the Publisher's site, their name, purpose, and retention period.
5.2. Purposes of Trackers
With the help of the information contained in the trackers and cookies used, the Publisher can analyze the frequency and usage of the Site and, if applicable, facilitate and improve navigation, carry out prospecting operations, develop business statistics, or display targeted advertisements.
5.3. Trackers Used
Partner Purpose of Processing Partner's Conditions Shopify Access to secure areas, browsing history management https://www.shopify.com/legal/cookies
5.4. Configuring Your Cookie Preferences
Upon your first connection to the Publisher's Site, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner allows you to make a choice regarding the cookies you accept or refuse to be deposited on your device. By clicking on the "I accept" icon, you will be deemed to have given your consent to the deposit of cookies, either globally or individually. Conversely, by clicking on the "I refuse" icon, you will be deemed to have refused the deposit of cookies. Once again, this choice can apply to all cookies or only to certain ones. In the absence of a choice, you will be deemed to have refused the deposit of cookies. Your decision will be recorded for 6 months and can be modified at any time.
5.4.1 Cookies Exempt from Consent
In accordance with the recommendations of the National Commission for Information Technology and Civil Liberties (CNIL), some cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating electronic communication. These include session identifier cookies, authentication cookies, load balancing session cookies, and interface customization cookies. These cookies are fully subject to this policy to the extent that they are issued and managed by the Publisher.
5.4.2 Cookies Requiring Prior Consent
This requirement concerns cookies issued by third parties and referred to as "persistent" as they remain on your device until they are deleted or their expiration date is reached.
As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies. This cookie family includes audience measurement cookies, advertising cookies, and social media sharing cookies (such as Facebook, Twitter, YouTube, and Instagram).
Audience measurement cookies generate statistics on the use and frequentation of various elements of the Publisher's Site (such as the content/pages you have visited). This data contributes to improving the ergonomics of the Publisher's Site.
5.5. Maximum Retention Period for Trackers
Trackers are intended to be stored on the User's computer for a period of up to 12 months. This data is stored under secure conditions
Article 6. INTELLECTUAL PROPERTY
6.1. Legal Protection of Site Content The Content of the Site may be protected by copyright and database rights. Any unauthorized representation, reproduction, translation, adaptation, or transformation, in whole or in part, without the consent of the Publisher or its rights holders, constitutes a violation of Books I and III of the Intellectual Property Code and may lead to legal action for infringement.
6.2. Contractual Protection of Site Content The User undertakes, under contract, towards the Publisher not to use, reproduce, or represent, in any manner whatsoever, the Content of the Site, whether or not protected by intellectual property rights, for any purpose other than reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Site for indexing purposes.
Article 7. FINAL PROVISIONS
7.1. Modifications This Privacy Policy may be modified at any time by the Publisher. The conditions applicable to the User are those in force at the time of their connection to the Site. Any substantial modification to this privacy policy will be communicated during the User's first connection following its entry into force. This new privacy policy must then be accepted again.
7.2. Entirety The nullity of any clause of this contract shall not affect the validity of the other clauses of the contract or the contract as a whole, which shall remain in full force and effect. In such a case, the parties shall, as far as possible, replace the nullified provision with a valid provision corresponding to the spirit and purpose of these terms.
7.3. Non-Waiver The Publisher's failure to exercise the rights granted to it by these terms shall not be construed as a waiver of the exercise of such rights.
7.4. Languages These terms are provided in French.
7.5. Abusive Clauses The provisions of these terms apply subject to compliance with the mandatory provisions of the French Consumer Code regarding abusive clauses in contracts between professionals and consumers.
Article 8. DISPUTES
8.1. Applicable Law This Privacy Policy is subject to the application of French law and European regulations, including the European General Data Protection Regulation.
8.2. Disputes In accordance with Ordinance No. 2015-1033 of August 20, 2015, any disputes that may arise in the performance of these general conditions and for which a prior amicable settlement could not be reached between the parties must be submitted.
Since January 1, 2016, mediation has been mandatory for all. Thus, any professional selling to individuals is required to provide the contact details of a competent mediator in the event of a dispute, regardless of whether the sale is made remotely or in a physical store (Source: FEVAD).
Mediation / contact@volubilis-paris.com